3. Refund Policy – DIGITAL EXPERIENCE

Last Updated: November 24, 2025

This Refund Policy applies to all digital eBook purchases made through DIGITAL EXPERIENCE once payments are enabled.

1. Digital Delivery

Our eBooks are delivered instantly via email after successful payment (once payment processing is active).

2. 30-Day Refund and Guarantee

DIGITAL EXPERIENCE offers a 30-day money-back guarantee from the date of purchase.

If you are not satisfied with your eBook for any reason:

  1. Contact us at digitalexperienceltd@gmail.com within 30 days.

  2. Provide your purchase details (email and order number).

  3. We will issue a full refund to the original payment method.

This ensures customer satisfaction while complying with international digital product standards.

3. Payment Processing

Payments will soon be processed by Paddle, our global payment partner.

Until Paddle activation is complete:

  • No transactions occur

  • No billing information is stored

4. Customer Support

If you experience issues accessing your eBook or need assistance with a refund once payments are active, contact us at:
digitalexperienceltd@gmail.com